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The Importance of Language

I recently had the honor of attending the North Western Direct Support Professionals Conference held in Geneva, NY. It was the start of an amazing day and a day that made me really rethink my role as a direct support professional. I attended a breakout session titled...

A Look Inside the Day of an Assistant Manager

As an Assistant Manager, Ivelyz works Sunday through Thursday. On a typical Sunday, she gives people their medication in the morning and assesses everyone’s plans for the day, which is usually to relax together before kicking off the week. Ivelyz helps ensure...

Your Health Matters

Have you flown on an airplane lately? One of the first safety announcements the flight attendant shares is that in the event of an emergency you should put your own oxygen mask on first before helping others. When you take on a role in direct support it is important...

Employee spotlight: Katie Hellinger

How long have you worked here? I have been working at Heritage since May of 2015. What do you like most about your job? I enjoy being able to share life with the individuals that I support. Every day is a new adventure. I also love the close relationships that I have...

Employee spotlight: Sherry Gricar

What do you like most about your job? I really love the Christian values and I appreciate our mission. My favorite thing is supporting people directly, and in the day program I have the opportunity to do that. I also appreciate the closeness with the families. That...
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