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Employee Spotlight: Iesha Eldridge

Each day, Iesha works at a residential home as if it were her own home. After all, many of her daily tasks at work overlap with what she does to take care of and maintain her own home. She carries this hard working, caring standard with her wherever she works, as she...

Be Fully Present With People

“Quality is defined at the point of interaction between the staff member and the individual with a disability.” — John F. Kennedy, Jr. I could not agree more with this statement and I observe this on a daily basis, at work and in my personal life. Recently...

The Importance of Language

I recently had the honor of attending the North Western Direct Support Professionals Conference held in Geneva, NY. It was the start of an amazing day and a day that made me really rethink my role as a direct support professional. I attended a breakout session titled...

A Look Inside the Day of an Assistant Manager

As an Assistant Manager, Ivelyz works Sunday through Thursday. On a typical Sunday, she gives people their medication in the morning and assesses everyone’s plans for the day, which is usually to relax together before kicking off the week. Ivelyz helps ensure...

Your Health Matters

Have you flown on an airplane lately? One of the first safety announcements the flight attendant shares is that in the event of an emergency you should put your own oxygen mask on first before helping others. When you take on a role in direct support it is important...
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